Facebook Business Reviews

 

Topics Covered in this Session:

topics-covered
Facebook is rapidly rising to the #2 review site behind Google on the web – surpassing Yelp!

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Session Notes:

step-by-step

 

The Rising Importance of Facebook Reviews

 

Expand2Web-Facebook-Reviews

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Introduction and Prerequisite:
Facebook is becoming increasingly important for collecting online reviews and as an additional place to represent your business on the Internet.

Facebook Profile versus Facebook Business Page:
To start gathering Facebook Reviews you will need a “Facebook Business Page”. You can’t gather Facebook reviews on your personal wall. It needs to be on your business page.

If you don’t have a Facebook Business Page we recommend to set one up here.

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Managing a Facebook Page for a Client or Customer:
If you are managing the account for someone else you need to have “Admin” privileges of the Facebook Page you would like to connect to GetFiveStars. If you are not the “Owner / Creator” of the Facebook page please connect with the FB Page owner and request to be made an Admin. More information and how-to steps can be found on Facebook Support here.

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Connecting Facebook with Your GetFiveStars.com Account:

1) Log into Facebook and copy your Facebook Page URL which can be found in your browser’s address bar when looking at your page.

facebook page url for reviews

2) Log into your GetFiveStars.com account

3) Click on the Business you would like to connect to Facebook.

select a business getfivestars

4) In the Main Menu click on “Settings -> Online Review Links”

5) Choose “Facebook” from the drop-down of available online review sites.

6) Add your Facebook Page URL (see step #1) into the address field.

connecting GetFiveStars to monitor Facebook Reviews

7) Click on the “Connect to Facebook” button at the bottom of the “Online Review Links” page.

connect facebook reviews to getfivestars

8) Facebook and GetFiveStars will need permission to share data with each other. Click “Okay” in the pop-up dialog box.

fb asking permission

9) A Success message will conclude the process. Existing and new Facebook Reviews will be counted in your GetFiveStars “Online Review Monitor” found under “Reports”.

monitor facebook reviews with getfivestars

 

About Thomas

Lead Developer and Community Manager

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